The billing complaint comes first
One review here is a single star, and it's the one I'd read before signing anything. A member who was relocating wrote in October 2018 that they tried to cancel, left voicemails, got no callback, and were then charged a 96 dollar cancellation fee plus a full month of dues. Their words: "They instantly charged us a $96 cancellation fee as well as our membership fee for the month without any warning." They were on autopay, and they say the draft wasn't even due until the 3rd.
Here's the boring mechanism behind that anger. Most gym contracts don't end on their own when you stop showing up, and a cancellation fee is usually written into the agreement you sign on day one. The billing cycle keeps running until the paperwork closes it, not until you decide you're done. That doesn't mean this member is wrong to be furious about the silence on the phone. It just moves the real question from "how could they" to "what did I agree to when I joined." If you sign up, ask for the cancellation terms in writing before you hand over a card.
What the place actually is
This is a small, independently owned gym in Senoia, Georgia, and nearly every other review circles back to the owner, Amy. A Silver Sneakers member wrote in November 2018 that the owner "took time out of her day to walk me through how to use every piece of equipment." A bodybuilder who visited in October 2025 said it "may seem small" but had "more than enough equipment and weights," and liked that a late-afternoon session "didn't get too busy." A May 2026 review is less about the gym than about the owner coaching someone through low self-esteem and consistency.
Where the voices agree
The clean-and-not-crowded thread is consistent across years: 2018, 2025, 2026. Hands-on equipment orientation shows up more than once. The rating sits at 4.2 across 17 reviews, and with a sample that small, that one billing complaint is doing real work. Pull it out and the written reviews are almost all warm. So the average isn't measuring the gym floor as much as it's measuring one member's exit.
What's missing
No review states a monthly price. None lists staffed hours, and the payload's hours field is blank, which matters given that the one-star complaint was partly about nobody being on site. If staffing during your workout window is the deciding factor, that's the thing to confirm by phone at +1 770-510-3358 before you commit.
Who it's not for
If you want a big-box floor with rows of identical machines and 24-hour staffing, the reviews don't describe that. This reads like a personality-driven, owner-present gym. That's a strength for some people and a mismatch for anyone who wants to train anonymously.
FAQ
Is The S Club Gym still open?
The listing shows it as operating and reviews run through 2026, but no price or staffed-hours are posted, so call to confirm current terms.
What's the cancellation policy?
One 2018 member reported a 96 dollar cancellation fee and a same-cycle charge. Ask for the written cancellation terms before joining.
Is it good for beginners?
Several reviewers describe the owner personally walking new members through the equipment, which suits people who feel lost in a bigger gym.