Nai Harn Gym Phuket Health Club

After recently joining Nai Harn Gym, I can honestly say it's exactly what I was looking for. This isn't a luxury gym with a spa, steam room, or somewhere to sit around all day. It's a proper training gym for people who genuinely want to work out. The atmosphere is focused, and you're surrounded by people who take their training seriously. The gym has been a fixture in the area for many years, and it's easy to see why. One of the biggest strengths is the knowledge of the trainers. There are some very experienced coaches here, and if you're looking for personal training, you're in capable hands. The sessions are also very reasonably priced compared to other gyms in the area. There's a great café inside serving excellent coffee and healthy food, making it the perfect place before or after a workout. The staff are always polite, welcoming, and friendly. They also offered my partner and me an excellent deal on an annual membership, which made the decision to join an easy one. If you're looking for somewhere to train properly rather than just pass the time, I would highly recommend Nai Harn Gym. It's a no-frills gym with great equipment, knowledgeable people, and a fantastic atmosphere.

Many years at that gym and not disappointed. Cleanliness and equipment are good. The gym is well maintained. It ages very well. Price is 25.000 baths for a year for a couple and has never changed for years: no inflation, good value. Foreign owner always very polite and friendly but the some of the staff not so much (half of them don’t even look at you when you check in, probably too busy with their computer, other half is genuinely nice). So yes, I understand the bad reviews about employees , a shame because some of them are nice. Some of them should not work in hospitality. Nai Harn gym is the reference in Rawai. Years after years , you see the same people : it means they enjoy this place and renew subscription. Overall the best place in Rawai. Parking lot is also a huge plus. The little cafe is nice and prices are affordable for a good quality.

I’ve been going to this gym for more than half a year already. There are some downsides, but overall it suited me. However, lately they’ve started saving heavily on electricity by turning off the air conditioners in both sections. The gym already has poor ventilation and very little oxygen, and without the AC it becomes extremely hot and hard to breathe. Having to go to the reception every single time and ask them to turn on each individual air conditioner is very frustrating. It feels quite strange that with such expensive memberships, the gym is cutting costs so aggressively on air conditioning and making visitors ask to have it turned on every time.

I visited this gym for nearly 8 months. Overall, it’s a good place with a clean environment and well-maintained equipment. They also have great coffee, which was a nice bonus. However, there are some downsides. The gym is quite overpriced, and it’s often very crowded, which can make workouts less comfortable. Some customers with personal trainers tend to use the equipment for a long time, which can be frustrating. After finishing my last month, I still had about 1.5 months left in Phuket and contacted them on Instagram, especially since communication at the gym in English with the workers can sometimes be limited. I asked about a possible discount, considering I had been a member for a relatively long time (around 7–8 months, while many customers stay for shorter periods), and my husband as well—he was a customer ,we both had personal trainer most of the time and we both paid separately. Unfortunately, I never received a reply. Overall, it’s a good gym with nice facilities, but it is overpriced and the customer service could be improved.

I am incredibly disappointed and shocked by the management's attitude toward customers, especially considering their high premium rates. I visited Phuket briefly and paid for a day pass for a single back workout, only to find that some of the equipment is in a truly deplorable state. The biggest issue was that both lat pulldown machines were missing the knee pads/rollers that lock your legs in place. The lat pulldown is a staple compound movement that 90–95% of people do on a back day. I completely understand that machines need maintenance, repairs, or replacements—no one is immune to that. But why on earth would you take both machines out of service at the exact same time instead of fixing them one by one? To make matters worse, the staff didn't give me any warning about this before I paid. Because of this, the gym felt completely under-equipped. Additionally, the lighting in the second room is incredibly dim. It is genuinely too dark to work out comfortably in there. The only positives: The air conditioning was working well and kept the gym at a comfortable, cool temperature. It wasn't crowded (I visited on a Saturday). That being said, the pros definitely do not outweigh the cons. For such an expensive entry fee, you expect fully functional basic equipment and transparency from the staff. I left with a terrible impression and will absolutely never return to this gym.