Swat Fitness Club

SWAT is an amazing life-changing place! My husband won a makeover that was partly sponsored by SWAT and they generously included me in their offer of a 3-month membership, sessions with a personal trainer - Marta Franco is awesome! - classes and daycare for our daughter. Together we have lost over 50 pounds through exercise and eating more healthfully. We had lost some weight prior to joining through calorie counting but seemed to plateau with working out. Marta helped us learn that you can meet your calorie goals but still not lose any weight if you aren't eating enough protein and other healthy foods and jump-starting a sluggish metabolism. She developed meal plans for us that were challenging at first but manageable and the weight started dropping once again. My husband and I both have physical and demanding jobs and our training at SWAT has kept us injury-free and made us stronger and more energetic than we've ever been. When our gift ran out we joined the gym and have no regrets. It is a very clean facility with lots of challenging and fun classes to choose from and a large variety of equipment. SWAT also has a great group of members - some younger, some older, some athletes and some people just trying to get healthier like us. The staff and members are also very supportive and the place feels like a big, happy family. If you are looking for some motivation and a fun place to work out - this is the place!

Equipment is great and the classes are well structured. The locker rooms are always clean and include a steam room. Staff has always been helpful. Just recently upgraded cardio equipment. The only catch is most of the classes are structured for stay at home moms or old people, need to improve HIIT training schedule. Great place not too crowded

Make sure you watch the "free trail" contract these clowns "hook you up" with. It includes an automatic enrollment in a year-long contract that has no termination fee - you must pay out the FULL amount of the contract in order to terminate. The the staff ignorant of the admin functions of the business (it took me 3 weeks of calling around to cancel because I wasn't the "Primary" account holder, even though it was my credit card paying for the membership). They are rude when given negative feedback, and are quick to let you know that billing and other functions are handled by a separate party - in other words, "it's your problem." So, if you join this gym, understand the same thing: "it's your problem." Do yourself a favor and use the Student Rec on WMU's campus for the same price, better staff, better quality cardio machines, too.

Worst Customer service in a long time. Traveled to this gym with a friend to see what all that monthly would get me and, although the facility was nice enough (nothing amazing) the staff was rude. Then a friend purchased a sports massage for me and I called and set up an appointment for a week in advance with them, which I was informed was never set up and again was treated rudely by staff. I'll save over $50 dollars a month and get better treatment elsewhere