Cutncurve

I recently purchased a few products, and they were absolutely beautiful and elegant. I loved them so much that I picked some for my home and also bought a few for my friends. Great quality and design — highly recommended!

Bad experience from start to finish. The item was delivered broken, and customer service was extremely dismissive. Instead of offering a clear solution, they kept changing their stance and finally asked us to pay extra for a replacement. Communication from their representative, Amit, was frustrating and unhelpful. This seller lacks professionalism and accountability. Not recommended at all.

UPDATE after owner’s reply: I read the owner’s response, but it clearly seems copied from CHAT GPT and not genuine. She never accepted the mistake on call and messaging and always has a bad intension to other competitors. The explanation given is false and does not match what I experienced. I have all proof, and I stand by every word of my review. EDITED REVIEW AFTER FAKE APOLOGY – CONTINUED CHEATING BY SELLER This is NOT a genuine apology, it's just a copy paste ChatGPT style scripted reply, not written from the heart. The seller has not shown any real regret or responsibility. I and many of my friends were initially ignored and blamed, and only after I warned about complaints on google and other online platforms (with evidences) did, they respond with this pre-written, cold message immediately. Let me make it clear: This company is fooling customers with fake listings, edited product images, and misleading material claims. What I received was: • Broken and poorly crafted murti • Distorted painting, scattered colors, sloppy finish • Claimed to be made of marble or marble dust but actually made of low-quality resin filled with garbage- soil, stones and mud, just to add the weight The seller did not accept her mistake when first contacted by anybody. Instead, the lady owner spoke arrogantly and refused to resolve anything, until I and many others mentioned a complaint type of action. Then they changed their tone. This is not just financial cheating, it’s spiritual betrayal. How dare anyone fill sacred idols with garbage just to fool people? I have clear proof: • Photos of broken and fake products • WhatsApp chats, emails, and call recordings • Evidence of bribe attempts to stop complaints • Many transactions from multiple websites where customers were cheated To make it worse, after I posted my complaint, this seller started to reply of fake old positive reviews within hours. I have screenshots to prove this as well. Most interestingly seller does not respond to the authentic negative reviews, it clearly showed that many months old positive reviews were fake and paid and after my complaint, she replied as a thanks way to these fake positive reviews, but NOT REPLIED TO NEGATIVE REVIEWS, as in my case. It clearly shows that the reply or apology of ONLY MY negative review is to apply as an ointment to stop me this fight against this company. I will not stay silent. If required, I am ready to submit all evidence to all social media to expose this fraud. The worst part is these companies only act when the water is over their head. Suddenly, they start offering a refund, not out of honesty, but just to cover their wrongdoing. Such offers are baseless & meaningless, especially when it comes after ignoring & insulting the customer. It is not responsibility, just damage control, done because they have a lot of money to throw, not values to uphold. BEWARE! Do not trust this company. Devotion and faith must never be disrespected like this. Extremely Disappointing & Deceptive Product – A Deep Betrayal of Faith I received a completely broken and poorly made radha-krishna & Buddha ji murti, clearly crafted by unskilled labor. The painting work is distorted, with colors scattered randomly, lacking any devotion or craftsmanship. Though it was marketed as being made of "marble" or "marble dust," the item feels more like fragile clay. But what’s most shocking – these sacred idols are filled with garbage like stones, soil, and mud to artificially increase the weight and create a false impression of solid material. This is not only dishonest but deeply disrespectful to the sanctity of the deity. When I called the seller, the owner — a very arrogant lady — flatly refused to accept any mistake, showing zero accountability or humility. How can one sell a sacred murti filled with waste, and still claim it to be a spiritual product? Please beware before buying — this is not only financial cheating but also spiritual deception.

Disappointing Product Quality and Poor Customer Service I strongly advise against purchasing anything from this vendor or website. I ordered a Buddha idol, and what I received had visible alignment issues, marks, and noticeable finishing flaws. I promptly reached out to their customer support, sharing both an unboxing video and detailed photos to highlight the concerns. Unfortunately, they refused to acknowledge any issues, claiming the product was part of their bulk production and met their quality standards. Despite my efforts to follow up, they stopped responding to messages and ignored my calls entirely. The product quality is subpar, and the customer service is downright unprofessional.