Evolve Gym 5th Ave Playa Del Carmen

Amazing well maintained gym. A mix of high end and quality machines, Panatta, Arsenal, Life fitness. Great atmosphere. 300 pesos for a day visit, 50 pesos for pre workout at the snack bar. Pretty normal pricing for Playa.

This is an excellent gym with great equipment and facilities, and I have very fond memories of it, as I’ve been training in various gyms of this franchise for around 10 years. However, like many others have mentioned, the customer service at the reception has consistently been poor over the years. It often feels like the staff are doing you a favor. The music, particularly in the mornings, is terrible to the point that you need to bring your own headphones and playlist. The receptionists, who seem to be in charge of the music, appear to have no options other than playing the same '80s tracks or Boris Brejcha’s set on repeat day after day. In comparison, World Gym has an outstanding electronic music selection. The owners need to take music more seriously—it’s a vital part of the experience and can’t be left to people with no musical appreciation to handle the playlist. That being said, this gym is extraordinary for hardcore training. However, if you’re a civilized person who expects respectful behavior, this might not be the place for you. The environment often feels toxic, with many people on hormones or using strong pre-workouts. It’s not uncommon to see individuals hoarding weights or occupying 4-5 machines for their supersets. I've even witnessed women arguing because someone, clearly on hormones, was trying to bully another into giving up her machine mid-set. Then there’s the guy blocking the dumbbell area, making it impossible for others to pass. The trainers, with few exceptions, are equally unprofessional and rude. Despite these issues, this gym remains one of my favorites, but it’s important to highlight these aspects because the competition is growing every day. Frankly, World Gym is raising the bar significantly. Right now, the only thing keeping me loyal to this gym is the sauna, which is a real privilege and a gift. The owners have done a fantastic job bringing this fitness culture to Playa del Carmen, and they’re not entirely to blame for these issues. However, they must pay closer attention to the quality of certain aspects to stay ahead in the ever-growing fitness market.

Good luck trying to attend any classes! This branch charges more because it offers classes, yet schedules constantly change with little to no communication. Even after giving coach Dante my whatsapp so he could notify me of changes, I've now missed 4 classes in a short amount of time. I understand that mistakes happen once or twice. Four times is a pattern. When I politely asked what solution could be put in place to prevent this from happening again, I was told he didn't appreciate my tone and that he was "only the coach." Except I asked him nicely and he is responsible for communicating when he decides to change his schedule... Poor communication, no accountability, and a service I'm paying for but can't reliably use. Would not recommend.