The Gym Kimbulawala

Great gym - compact but well stocked with all the equipment you need: good selection of barbells, dumbbells, benches, kettle bells, medicine balls, trx straps weights machines and cardio equipment. Also features a steam room + sauna and those are well maintained and work very well. The best thing about this gym is the vibe - the PTs are knowledgeable and helpful. They also maintain a very safe and inclusive enviornment for ladies. Great gym.

Good gym, have varity of exercise equipment to practice. There are few trainers but not the professional ones but they are good and helpful. Place is maintained property and the things are cleaned. Good ambiance inside the gym. They have limited vehicle parking facility.

Used to be a great gym, but it’s gone downhill lately. The place is poorly maintained now—some dumbbells are missing their end caps, and basic upkeep seems to be neglected. It’s disappointing to see the standards drop like this.

Dear the Gym Senior Management, I am writing to bring to your attention an unpleasant incident that occurred at your Kimbulawala branch. One of my friends purchased a one-day membership at the gym, and we paid Rs. 1,500 using a bank card. The amount of Rs. 1,500 was deducted from our account, as confirmed by the bank transaction message we received. However, when we informed the trainer Ushan, he said that the gym had not received the payment. My friend’s intention was to try a one-day membership to experience the gym’s atmosphere and equipment before signing up for a one-year membership worth Rs. 50,000. She even mentioned that the gym was nice and that she was interested in becoming a long-term member. Unfortunately, after the incident that took place, she decided not to proceed with the one-year membership. I personally visited the gym to clarify the payment issue. Unfortunately, instead of helping, your staff Trainer Ushan, Trainer Bashini, and Manager Pulasthi spoke to me in a very aggressive manner and even told me to leave the gym. This happened in front of many other members, which was humiliating, especially since I am a paying member of your gym. When I told them that I would inform your senior management about this issue, they openly said, You can complain to senior management or anywhere else; we don’t care about the complaint. I kindly request the senior management to review the CCTV footage of this incident and take appropriate action regarding the misconduct of the staff involved. I hope this matter will be resolved promptly and respectfully. Thank you for your attention.