David Lloyd Gidea Park

Ella was amazing! She gave me a great tour of David Lloyd and explained everything clearly. She was very friendly, helpful, and made the whole experience enjoyable. She also helped me get registered quickly, and the process was fast and easy. Excellent customer service from start to finish. Thank you, Ella!

Overall, good experience but a number of things need to improved as the premium membership is not cheap 175£ per month. The staff is friendly, but the amenities need to be improved such as the Jacuzzi and the area in the Spa. The parking is good. Overall, very good experience. The Launch area also need a bit of improvement. Hopefully the new courts will bring more value as well.

Honestly, this was one of the worst gym experiences I’ve ever had. Considering how expensive it is, I expected a much higher standard of cleanliness and quality. Unfortunately, the entire place was extremely dirty and poorly maintained. I genuinely did not expect this, especially from a gym that charges such high prices. In my opinion, it’s absolutely not worth the money, and the management really needs to pay much more attention to cleanliness and overall maintenance.

I have been a member for around 15 to 20 years with my partner and kids. I honestly don't like giving reviews and Im not one to complain but feel i need to as management is not taking this issue seriously. Parking is a major issue.. Peak times you can be driving round for 20mins fighting over parking. This isn't a one off, its happening every day. Yes I understand parking cannot be guaranteed all the time but the amount members pay you'd expect some effort to sort out this issue. I spoke to management and the answer they give you automatically is ' David Lloyd's doesn't include parking in your membership '. Thats their get out clause when they haven't a answer for you. I have noticed they continue to get new members signed up which i can see the gym is Overcrowded which in turn causes parking chaos. I mentioned this to management and she told me the gym has around I quote ; 4,000 members 250 parking spaces Obviously these don't arrive at same time but its not rocket science to understand the problem. My wife had a lesson at 9:40 Arrived at gym at 9:20 Driving round no alternative to park upstairs in van area Got ticket £60 fine Platinum member £169 a month Nothing they can do pay up Thanks David Lloyd's 👍🏽👍🏽

I am writing to express my dissatisfaction with the current state of your facilities. I became a member of your club three months ago and chose the Platinum Membership because I appreciated the idea behind it and the high-standard facilities that were promoted to me. Even though I knew I would be abroad for the entire month of July, I accepted your membership terms — understanding that I couldn’t freeze the membership for just one month — and I still paid for that month, trusting that the overall experience and services would be worth it. However, since returning to London a few days ago and visiting the club again, I have been extremely disappointed. When I went to use the spa facilities as part of my Platinum membership — which I pay extra for — I found that the entry gates to the Platinum Spa were not working. That meant anyone could enter, and the area was overcrowded. The jacuzzi was producing a large amount of foam — which I noticed over the past few days — and today, the foam had turned grey. I mainly use the saunas and heated loungers, so I didn’t pay too much attention at first. But today, what I saw truly shocked me. The level of hygiene was unacceptable. I saw a woman entering the jacuzzi in clothes more suitable for the beach — a short top and a summer skirt — without showering first. There were also many children in the spa area, even though I was clearly informed when I joined that children are not allowed in the spa, especially not in the Platinum Spa. Just before I left, I saw four children playing in the cold plunge pool — they were older children too, not toddlers. I can add more ! The situation became worse !!!