The review I'd read first at Esporta Fitness in Glassboro isn't about the equipment. It's about the money. A September 2020 member wrote: "After years of cancelling my membership, I am still having payments withdrawn from my account. I have sent numerous emails, in person visits and phone calls to have them stopped." That's the complaint that should shape how you sign up here, so let's start there.
The billing mechanism, and where the anger comes from
This reviewer has every right to be furious. But it helps to know the machinery, because it moves the question from "how could they" to "what did I actually agree to." Big-box gym contracts usually don't cancel themselves - many require written notice, sometimes mailed, and they keep billing through the current cycle until the cancellation is processed on their end. Verbal requests and in-person visits often don't count as the contractual trigger. The same member noticed the asymmetry: "It's incredible how hard they push you to sign a contract and little they want to talk to you after canceling." So the real defense isn't outrage, it's reading the cancellation clause before you join and keeping written proof of the date you sent notice. If you plan to leave someday, decide now how you'll prove you asked.
What this actually is
Esporta Fitness Glassboro is a full-service chain club at 731 Delsea Dr N, listed as OPERATIONAL. Unlike a lot of listings I read, this one is a genuine gym with amenities to spare. A March 2020 reviewer inventoried it: "well equipped with the usual treadmills, ellipticals, and spinning bikes. The free weights are more then sufficient." Another added a pool, hot tub, basketball court, and "a separate room with an open floor with boxing heavy bags," plus a separate personal-training area. So the facilities are broad.
Where the voices split
The amenities draw the sharpest complaints, oddly. That same March 2020 review praised the machines but panned the wet areas: "The sauna is often cold and they put bleach in the hot tub. So much that it burns you eyes and skin." A five-star from the same period cheerfully noted "missing the sauna," which reads more like a wish list than a rave. When the pool and sauna are the selling points and also the sore points, I'd verify they're actually working before I paid for them.
What that average is measuring
The 4.3 sits on a large 244 ratings, so the number is trustworthy in a way small-sample gyms aren't - it reflects real volume, not a handful of friends. But notice the readable reviews all cluster in early-to-mid 2020, and two of them are about masks going unenforced: "Patrons don't wear masks properly and the staff never enforces them" (October 2020). That's a pandemic-shaped snapshot. It tells you what people cared about in 2020, not necessarily what the floor looks like now.
What's missing
No prices appear in any review, and given that the loudest complaint is about billing, that silence matters - you'll only learn the contract terms by asking for them in writing. No current hours are listed either. There's a club website, which is your first stop for both.
Who it's not for
If you want a no-contract, cancel-anytime gym, the membership structure described here is the opposite of that, and at least one member paid for the misunderstanding. If the pool and sauna are your main reason to join, confirm they're heated and properly maintained first.
