Gold's Gym Higashi-Nakano Tokyo

If you're a traveler, and an exercise enthusiast, then I would forego the nearby public gyms, especially Anytime Fitness around. This is the place go to. This gym is not only quite extensive, the set up process is quite simple, and quick. Additionally, staff here are quite methodical, and that they have integrity with their policies. While the many machines here are quite dated, even the free weights, they are extremely useful and fit for purpose. Actual timeless classics that will still be very functional, despite the rust, in a hundred years. Great place to train. Thank you Golds Gym, and thank you to all the hard working staff of this establishment.

Great gym. Bought a two week pass. Enormous amount of machines, free weights. Very friendly staff. Buy some cheap shoes for the gym. Is easy and saves you money in the long run. Subway station is around the corner. Nice protein bar.

Honestly, I feel like this gym is overhyped. There's nowhere to do proper deadlifts, the equipment is old and worn, and there are no timers provided even though smartphones are banned in the free weights area and there are no clocks to track rest times etc. Moreover, it's very expensive for such a dated gym. They have a great selection of machines, but overall, if you're in Tokyo I would recommend a decent Anytime Fitness over this place.

The world renowned gym well equipped and all the gym necessities. However the lady staffs 2/3 at the reception are very rude. They treat differently. They don't even say arigato to the members (maybe because we are non Japanese?) and give an attitude back. The male trainers are always smiling and greeting with a kind gesture. But these ladies receptionist really should learn service etiquette.

I am writing this to express my deep frustration with my experience at Gold's Gym Higashi-Nakano today. I fully understand and respect Japanese culture and the norms regarding tattoos in public spaces. To show this respect, I arrived with my tattoos completely covered. Despite this, I was asked by staff if I had tattoos. When I honestly replied "yes" but explained they were fully covered and would remain so, I was still denied entry. What makes this situation completely illogical is that I was informed that if I simply traveled one stop further to the Gold's Gym in Nakano, I would be allowed to train there. It makes no sense that the same gym chain has such conflicting rules between locations. If a customer takes the effort to hide their tattoos out of respect for the local environment, being turned away regardless while another branch just down the road accepts you is both inconsistent and poor customer service. Very disappointing.