Fitness First - Platinum Trinoma

THEY RAN OUT OF TOWELS! It's kind of a tiny, rinky-dink gym that really doesn't deserve the Platinum tag. only signed up because it's close to work. Today, worked out there and they were all out of towels. Towel service is one of the biggest conveniences here (and one of the biggest reasons I signed up) so it's quite annoying that they'd run out.

PLEASE READ: To everyone thinking of signing up with this gym, be wary of the cancellation policy. As an OFW, I expressed my concern about a long-term gym membership with them. One of the coaches (Ken) offered me a 5 month gym membership and impressed on me that it’s less of a commitment so I should be fine with just 5 months. Little did I know that you’d have to inform them a month before the 1st of the month before they’d cancel your membership. Otherwise, they’d just keep billing you on your credit card for months on end!! I emailed them about it and was expecting to have a solution because it would mean having to pay for two full months (more or less Php 9000) even if I didn’t avail of their services after my fifth month (October). But to my dismay, the Trinoma Fitness First manager—Mills Lowy Delfin didn’t even try to come up with ways on how to rightfully amend this. Also, a huge downer was their steam room. It was always not functional. And for a platinum branch, it’s not what you’d expect. Looooots of people come in. They don’t limit the number of members like they claimed when they offered us promotions. ALWAYS RUNNING OUT OF TOWELS ON A DAILY BASIS. Very dissatisfied and disgruntled gym member. (Yes I still am a member since they still plan to charge me for December even though I was out of the country since September 30th!) Written review: Nov. 21, 2019