Amped Fitness Gym Largo FL

I am a current member of amped fitness I have the $20 membership. I needed to use the daycare for family in town -I don't have little ones. I called to inquire and the manager got on the phone and spoke with me and said it's not a problem. I came in with my friends and their little ones I was greeted by the general manager. A very warm welcoming. He handled us from the beginning to end walking us personally over to the daycare standing there waiting till we figured it all out. He was extremely friendly extremely hands-on and very five-star customer service. While waiting he spoke to one of the staffers about how one of the little girls were acclimating and it appeared that she was having a better day. Just an overall great experience.

I was not going to waste my time reviewing this place until I received a call from collections...horrible experience with this gym. I signed up with them last year. I walked in and was verbally told about their "no contract" basic membership fee of $9.99 plus tax and a VIP membership that includes guest access for a fee of $19.99 plus tax a month. I chose the VIP membership, signed their little docupad and got my membership key card and a tour of the facility. The next month they charged me an annual fee and a monthly fee as agreed. After 11 months, I had to temporarily relocate due to my job. I sent in their membership cancellation form and was told that I will be charged for a membership fee of another 30 days as it is stated in their contract. I was a little upset and felt taken advantage of, but got over it and agreed to pay. A few weeks went by, I looked at my credit card account and saw they charged me another fee of $42.00 after I already canceled my account. So I called the gym and asked what that was about. I was told that it was an annual fee, which I agreed to initially when I signed up and that it is owed by me. I disputed the charge with my credit card as I told the lady on the phone I would. The credit card dispute went in my favor because who would charge an annual fee to someone who just canceled their account. A month later I was visiting my parents and went to this gym with my brother who still at the time had their VIP membership with guest access. We went in and I was told I couldn't use their facilities because I have an outstanding balance. The manager, I believe named Clay -which is what the girl at the counter called him- came over and was extremely rude and condescending. He began accusing my brother and I of "working the system and scamming the gym". Clay then started getting into a pissing contest with me over what local gyms are charging/offering and how Amped is "the best deal and I won't get anything better for that price" and "how all gyms work this way". I asked how can you charge an annual fee to someone who canceled their contract? He then corrected himself and said "Buddy, it's our maintenance fee". At that point I walked out... Buddy? He used this word to begin every sentence during our conversation. I can't believe a business would have someone as supercilious as him representing them. Please show me in the contract I signed where it states all that. I would have signed back up with Amped once I'm back in town, but after all this... this gym will never see my business or anyone else's who values my opinion. Beware don't listen to their "professionally trained staff" whom they "hold to a much higher standard" as they preach. This is how they get you. Read their contract before you sign anything. Don't take their or my word for it- look at what other people have posted online. I will be filing a complaint with BBB and the collection agency as well. It's not the fee of $42+, whatever, it's the principle.

First let me start by saying they offer you personal training and sign you up for it without telling you you are locked into a contract. The communication is horrible. Unfortunately I fell victim to this and didn't find out until I tried to cancel. I tried speaking (in person) with Clay (who did not sign me up) but insisted I was lying and was made fully aware of the contract. He was very condescending, rude and argumentative. All after I explained to him, I was not here to argue, especially since he wasn't there. This information was conveniently left out of the conversation. Furthermore, why wasn't it there for me to read for myself prior to signing? Anyhow, for anyone thinking about signing up, the nutrition is "My Fitness Pal" not them! Just something else to think about. My trainer specifically put in my email that she is NOT a nutritionist. Don't waste your money. I'm fully aware that this most likely will not get rectified as it should be since talking to a few other's who have experienced the same thing.