Fitness Center

Synergy Health and Wellness Centre Ltd

Pembroke Dock SA72, United Kingdom

Combination Health and Wellness Centre in Pembroke Dock, UK shows 4.6 from 29 reviews, but its five written reviews, spanning 2019 to 2024, split sharply between reviewers who describe a genuine no-frills bargain and reviewers who describe serious maintenance and safety problems.

A Detailed Complaint About Pricing and Maintenance

Reece Berry's review, from June 2022, is the most specific negative account: "I fail to see how this gym can justify the price I have been charged. I had paid GBP 5 for a single session, which in itself is expensive for the basic and poorly maintained equipment. I had then assumed the sauna was included with this GBP 5, so I had asked, and it was an extra GBP 3.50 to use a sauna which I must add was poorly ventilated and filled with cobwebs. I also found the main section of the building a huge health and safety hazard as you can see from the pictures." I'd flag this directly as a specific, itemized complaint - a hidden sauna surcharge and a described health-and-safety hazard in the main workout area - rather than a vague pricing gripe.

An Independent Account of Serious Facility Deterioration

Wesley Otto's review, from January 2024, describes a separate set of specific problems: "This place is in shambles. Weight room looks like an earthquake hit it. Floor is so uneven it's hard to walk or feel like you are on level ground. Broken window in one room. I could have worked out for free as no one was at the front desk, but decided I'd go elsewhere." I'd treat the fact that this account, from roughly a year and a half after Reece's, independently describes serious physical deterioration - an uneven floor and a broken window - as a meaningful pattern rather than an isolated complaint, since it echoes Reece's safety-hazard description even though the two reviews are unrelated.

Positive Accounts Naming a Specific Trainer

Jess Webb's review, from August 2019, praises a named personal trainer directly: "Having been training with Carl for the past 6 weeks, I am really happy with the results. Carl couldn't do more to help you, he's friendly and approachable and will also advise you on diet, which I have found extremely helpful." Joe Hartnell's review, from April 2019, adds a similar point about staff attentiveness without being intrusive: "Nice place. Personal service from staff who are never too busy to help but don't interfere if you're doing fine. Enough equipment for my needs and a big enough space that you're not getting in other people's way."

A Value-Focused Positive Review

Birdboxx 90's review, from July 2021, frames the low price as a selling point rather than a red flag: "No frills gym with great people (both employed and members); GBP 5 a session as well. Will definitely be returning."

What's Missing

Nothing here confirms whether the specific safety issues Reece and Wesley described - the poorly ventilated sauna, the uneven weight-room floor, the broken window - have since been fixed, since the most recent written review is from January 2024. No review clarifies whether front-desk staffing gaps, as Wesley described, are a regular occurrence or a one-off.

Who It's Not For

Anyone expecting well-maintained, modern equipment and facilities, since at least two reviewers, roughly a year and a half apart, independently describe serious physical deterioration and safety concerns. Anyone who wants the sauna included automatically in a session price, since at least one reviewer specifically describes it as a separate, unexpected charge.

Trinity building, Meyrick St, Pembroke Dock SA72 6AS, UK. The phone number is +44 1646 682211. Hours are Sunday 10:00-21:00, Monday-Thursday 06:00-22:00, Friday 06:00-21:00, Saturday 09:00-21:00.

FAQ

Is the sauna included in the session price?

Not necessarily - at least one reviewer specifically describes being charged an additional fee for sauna access beyond the standard session price.

Are there safety or maintenance concerns?

Yes, according to at least two reviewers roughly a year and a half apart, who independently describe serious issues including an uneven weight-room floor, a broken window, and a poorly ventilated, cobweb-filled sauna area.

Is the trainer here well regarded?

At least one reviewer specifically names and praises a trainer called Carl, describing him as approachable and helpful with both training and diet advice.

Is this a budget option?

Yes, according to multiple reviewers, who describe per-session pricing rather than a traditional membership, though opinions differ on whether that price reflects fair value given the facility's condition.

What Our Members Say

4.6
Based on 29 reviews · showing 5
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Powered by GoogleLatest review Jan 2024
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Birdboxx 90
Jul 2021

No frills gym with great people (both employed and members); £5 a session aswell. Will definitely be returning.

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Jess Webb
Aug 2019
Having been training with Carl for the past 6 weeks I am really happy with the results. Carl couldn't do more to help you, he's friendly and approachable and will also advise you on diet which I have found extremely help... Read more

Having been training with Carl for the past 6 weeks I am really happy with the results. Carl couldn't do more to help you, he's friendly and approachable and will also advise you on diet which I have found extremely helpful. I'm looking forward to continuing to train with him, and would recommend to anyone,

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Joe Hartnell
Apr 2019
Nice place. Personal service from staff who are never too busy to help but don't interfere if you're doing fine. Enough equipment for my needs and a big enough space that you're not getting in other people's way. Never k... Read more

Nice place. Personal service from staff who are never too busy to help but don't interfere if you're doing fine. Enough equipment for my needs and a big enough space that you're not getting in other people's way. Never known it empty though.

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Wesley Otto
Jan 2024
This place is in shambles. Weight room looks like a earthquake hit it. Floor is so uneven it's hard to walk or feel like you are on level ground. Broken window in one room. I could have worked out for free as no one was... Read more

This place is in shambles. Weight room looks like a earthquake hit it. Floor is so uneven it's hard to walk or feel like you are on level ground. Broken window in one room. I could have worked out for free as no one was at the front desk. But decided I'd go elsewhere.

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Reece Berry
Jun 2022
I fail to see how this gym can justify the price i have been charged. I had paid £5 for a single sessions which in itself is expensive for the basic and poorly maintained equipment. I had then assumed the sauna was in wi... Read more

I fail to see how this gym can justify the price i have been charged. I had paid £5 for a single sessions which in itself is expensive for the basic and poorly maintained equipment. I had then assumed the sauna was in with this £5 so i had asked and it was an extra £3.50 to use a sauna which i must add was poorly ventelated and filled with cobwebs.I also fund the main section of the building a huge health and safety hazard as you can see from the pictures.

Location

Trinity building, Meyrick St, Pembroke Dock SA72 6AS, UK

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Frequently Asked Questions

What are the opening hours at Synergy Health and Wellness Centre Ltd?

Sunday: 10:00 to 21:00. Monday: 06:00 to 22:00. Tuesday: 06:00 to 22:00. Wednesday: 06:00 to 22:00. Thursday: 06:00 to 22:00. Friday: 06:00 to 21:00. Saturday: 09:00 to 21:00. Hours come from the gym's Google listing and can change on public holidays.

How is Synergy Health and Wellness Centre Ltd rated?

Synergy Health and Wellness Centre Ltd holds 4.6 out of 5 across 29 Google reviews. Read a few of them rather than the average alone, since a single score hides whether people are praising the equipment or the staff.

Where is Synergy Health and Wellness Centre Ltd?

Synergy Health and Wellness Centre Ltd is at Trinity building, Meyrick St, Pembroke Dock SA72 6AS, UK. The map on this page opens directions in your own maps app.

How do I contact Synergy Health and Wellness Centre Ltd?

You can reach Synergy Health and Wellness Centre Ltd by phone on +44 1646 682211. Membership prices change often and are rarely published in full, so asking directly beats trusting any figure you find elsewhere.