David Lloyd Leicester Narborough

Would have to agree that the staff let this place down, after months of hassling calls from them (My fault for filling in the online form) I stoped by to have a quick look at the gym and pool, I was asked to sit and fill out a form and once they had all my details I was told no one was "qualified" to show me around, they couldn't give me a price list or a class list and were pretty rude, however I'm glad I did walk in, now I have seen and experienced the club in this way, and read other reviews I know it's not for me, I recommend others to walk in and experience this for themselves before joining. The other David Lloyd club (meridian) is only a few minutes away, with much better customer service.

Spent over 2 hrs waiting on reception to get membership for myself, wife and 2 kids. We've been told to sit and wait for somebody to come and see us, but nobody turned up. Left completely disappointed. Expected a bit more respect and attention from staff. Nice facility but horrible customer service.