Anytime Fitness Hornchurch

Individual attention in small groups training. I am encouraged to push my boundaries, in a safe environment, which I need. Each Instructor I have had, has been great. Any staff member I have interacted with, has been friendly, professional and understanding. Thank you for you patience team. I love the comfortable environment. I would encourage membership of this gym

The team at Anytime Fitness in Hornchurch take time to understand each individuals needs and offer personalised support to ensure you get what you need from your time at the gym. Taking part in small group sessions to support my strength and mobility has really helped me to focus and push myself whilst ensuring that I am doing things correctly. Slow small increases in weight shows me that I can push harder. The trainers are superb and understand that I have days when I cannot push myself and knowing that, makes this an ideal setting for me. My mental health is always better when Im working out and I look forward to attending the general gym and the small group sessions. I have recently started yoga too which adds a whole new area to my working out. Im really glad I joined this gym and appreciate the help and support I receive from Phil, Ben and Dede (who all really know me) and the wider team.

I am pleased to write this recommendation for Anytime Fitness Hornchurch and its exceptional team of instructors. I can confidently say that the quality of coaching and the supportive environment they create are of an exceptionally high standard. The instructors demonstrate a high level of expertise, professionalism, and genuine passion for helping members achieve their fitness goals. They take the time to understand individual needs, adapt exercises where necessary, and provide clear, encouraging guidance throughout every session. Their ability to motivate without pressure and challenge without overwhelming makes a noticeable difference in both confidence and progress. What sets this gym apart is the consistency of care and attention each instructor brings, especially in group sessions where they create an atmosphere that is positive, inclusive, and inspiring. Their enthusiasm and commitment to members’ wellbeing is evident in every interaction. I have personally experienced significant improvements in strength, mobility, and overall fitness thanks to their tailored approach and ongoing support. I would highly recommend Anytime Fitness Hornchurch and its instructors to anyone seeking knowledgeable, dedicated, and uplifting fitness.

I’ve been a member of this gym for several years, and my experience has had both positives and areas that could be improved. Some staff members are very welcoming and helpful, which makes visits enjoyable. However, this isn’t consistent, and some interactions can feel less friendly. Cleanliness is an area that could use improvement. I’ve noticed spiders lingering in corners for weeks and bird droppings on equipment mats, stairs, and boxes, which makes you wonder how often the gym is cleaned. There’s also an alleyway used as a shortcut to the gym that is frequently messy, which may contribute to the bird droppings seen inside the gym. When it comes to equipment, given the membership price, I would expect more modern or up to date options. For example, weighted balls and other commonly used gym equipment would bring the gym more in line with current standards. Space can also be challenging. The gym isn’t very large, and running two classes at the same time can make it feel cramped for members who are not participating. Overall, the gym has potential and a loyal membership base, but improvements in cleanliness, equipment upgrades, and space management would significantly enhance the experience.

If you are looking for a 24-hour gym, I would recommend looking elsewhere. I’ve been a member since 2020 (you can see my previous review below the line) and now on the verge of cancelling my membership. After raising a complaint regarding previous and ongoing issues, I received a response stating “feedback and opinions are welcome”. In light of that, I will outline the following verifiable facts: - The gym has experienced ongoing power issues, with the current outage starting on 4th March and still unresolved at the time of writing. - On two occasions (17th July 2023 and 19th January 2026), the gym was unexpectedly closed with doors chained shut and no prior notice. Members were later informed they would be reimbursed, but this has not occurred. - Equipment maintenance/repairs are consistently slow. Several machines, including treadmills and cable/hamstring equipment, have been out of service for extended periods. The following presents my direct experience: The staff are excellent, and this review is not a reflection on them. It is surprising they have decided to remain under the current ownership, as they are left to deal with the brunt of member complaints. That said if you have an issue then prepare to never get a straightforward answer. They will be quick to defend their position as you will see from replies to people's reviews but slow to resolve the actual issues at hand. The explanation given for the ongoing closure is a “power outage”, yet neighbouring businesses on the High Street remain unaffected. The gym has stated they are expecting engineers but maybe they have got lost on route. The gym is currently relying on minimal temporary lighting and fairy lights in a single accessible toilet, hardly makes you feel festive though. Regarding the two occasions where the doors were chained closed, there were notices displayed at the entrance indicating that the landlord had taken possession of the premises. This meant members paying by direct debit arrived expecting to train and instead found that they will be going home early. I have included images of these notices for reference. During the COVID lockdown, members were encouraged to continue paying direct debits in order to “support the business.” It’s now clear how that support is being repaid. Since 2020, membership fees have increased on three separate occasions, each time justified by rising costs and promises of reinvestment into new equipment. To date, those promises remain largely unfulfilled - maybe when the lights come back on we might see it. Instead, what members are seeing is a steady rise in prices accompanied by a noticeable decline in quality. It raises the question of where exactly those increases are going - because it certainly isn’t reflected in the service being provided. At this point, it feels less like a community being supported, and more like one being taken for granted. Since 4th March, members have been sent text messages that include opening hours: Monday to Saturday, 5am to 9pm, and Sunday, 6am to 2pm - so much for 24-hour access. On Friday 13th March, members were sent a message 40 minutes before closing that the gym would shut at 6pm, allowing no time to plan ahead. When members point out that they cannot access the gym at times that suit their schedule, the solution offered is to use other AF branches - effectively undermining the very reason they chose this location in the first place. The gym is usually active on Instagram, promoting itself to attract new members, yet remains silent when issues are raised by existing ones. If you want to get on a treadmill and not burn any calories, then you have found the right place. These may be dismissed as “opinions” but it is notable that others have recently left similar reviews. The gym should stop sending out “bring a friend” emails - because you’ll both end up going home as it currently stands. The gym encourages consistency, but this is one place where you won’t be able to establish that.