Best Fitness Drum Hill

Alexa was incredibly helpful in getting the Best Fitness app to run on my new iPhone! I had upgraded my phone weeks before, but the BF app wasn't running properly. Time after time, I had to check in at the front desk, and the attendant would like up my membership. Cumbersome and slow. Alexa asked if I needed some help with making the app work on my new phone, and I gladly accepted the help. She led me through the screens, which took a couple of minutes, and was able to get the app running! I was thrilled! It's so quick and efficient to have the app running, and it couldn't have been done without Alexa's help!

the price of my membership has been raised twice since I started going 2 years ago and since then they have also decreased their open hours multiple times. The whole system is a scam and choice fitness is definitely a better option.

Cable machines always loose, charge you 50$ 2x a year for " enhancement fees " yet my experience here over the course of 4 years is nothing but the opposite. Equiptment, bars, and attachments are not up to par for what Best fitness claims to be. Even had a general manager tell me I couldn't be dead lifting 225lbs because it was making too much noise...... I have nothing good to say about best fitness anymore, especially with the 24/5 hour changes. I signed up for a 24hour gym, me and four friends will not be renewing contracts with best fitness and I've sent many other friends to other gyms. - J Mcaneney

Gym is a scam, staff and company had no sympathy. I got a membership and wanted to cancel after a little over the first month but they wouldn’t let me without paying 100$ fee after I already paid first and last month. I live 38 mins away so commute to gym is 76 mins. It says on file you can cancel if you move 25 miles or more away. I just wanted to experience with a different gym that supposedly good but I wouldn’t waste your money on a membership here Planet fitness is just as good and your able to cancel pf basically anytime you want no fee. I already live 30miles away but Best(Worst) fitness even though I paid first and last month and offered to pay half of fee they don’t care they are just a scam for your money. Not worth your hard earned money. period