Start with the two-star, because it's the review that teaches you the most about how this place works. An October 2024 mother described bringing two children, one with special educational needs. A lifeguard told her the SEN child couldn't use his tablet poolside "for privacy reason," offered to let her sit outside with him, and she was left choosing between supervising one son and staying near the other. "I spent the whole 30 minutes trying to keep my sen child occupied which was not easy and was not able to watch my other child swim," she wrote, and she pulled him from the class.

She has every right to be upset. But look at the mechanism before you judge the venue. Almost every UK pool bans phones and tablets at the poolside, and the reason isn't pettiness - it's safeguarding. Other people's children are half-dressed in that room, and a device with a camera near a pool is a photography risk the club has to police uniformly. "Rules are rules" is a blunt way to say it, but the rule itself is standard child-protection policy. The fair question isn't "how could they," it's whether a smaller, calmer pool that markets itself to families with additional needs could have found a middle path for a distressed SEN child. That's a real gap worth raising when you enquire, not proof the place is heartless.

What this actually is

Despite "Gym" in the name, this is a pool. Google's first category is "swimming pool," and not one review mentions weights, machines, or a gym floor. What people describe is a small, warm hydrotherapy pool with sensory lighting, used heavily for lessons and disabled swim sessions. A July 2025 visitor wrote, "What a wonderful pool. Low mood lighting, very calm ambience. Pool and changing rooms very clean." An April 2025 parent took a five-year-old to "the disabled swim" and said staff "went above and beyond," praising "the perfect size and temperature and the sensory lights." Another brought a nine-week-old baby for a first swim.

What the 4.6 across 124 ratings measures

It's a solid score on a decent sample, and the words back it up: repeated praise for cleanliness, warmth, sensory lighting, and staff with young and disabled swimmers. This is a specialist pool, and the average reflects families who value a calm, warm, small environment over a big leisure center. Just know that's what you're buying - accessibility and atmosphere, not lanes and lengths.

What's missing

The practical complaints are consistent and worth heeding. An April 2026 review summed it up: "Nice pool, lack of changing rooms and parking limited." So expect changing-room queues and a parking hunt. And there's the naming gap - if you specifically want a gym, no review confirms one operates here in any meaningful way.

Who it's not for

Lap swimmers and gym-goers should look elsewhere - this is a small hydrotherapy pool geared to lessons, sensory sessions, and disabled swimming, not fitness training. Drivers should plan for tight parking.

FAQ

Is Blue Wave a gym or a pool?

It's a hydrotherapy pool. Despite "Gym" in the name, every review describes swimming, lessons, and sensory sessions, with no mention of gym equipment.

Is it good for children with additional needs?

Several parents praise the disabled swim and the warm, calm, sensory-lit environment. One SEN family, though, hit a poolside no-devices rule they found hard to work around, so ask in advance how the club accommodates specific needs.

What are the drawbacks?

Reviewers repeatedly flag limited changing rooms and limited parking. Plan for both if you visit at a busy time.

What Our Members Say

4.6
Based on 124 reviews · showing 5
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Powered by GoogleLatest review Apr 2026
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Christine Hurst
Jul 2025
Wow is what I describe today at blue wave. What a wonderful pool. Low mood lighting, very calm ambience. Pool and changing rooms very clean Staff very knowledgeable and tentative. Definitely will comwone back very soon a... Read more

Wow is what I describe today at blue wave. What a wonderful pool. Low mood lighting, very calm ambience. Pool and changing rooms very clean Staff very knowledgeable and tentative. Definitely will comwone back very soon and I have told so many friends and my family to visit. Thank you blue wave for a wonderful experience today x

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Ruth Beedle
Apr 2025
I took my 5 year old to the disabled swim and we had a great experience - the staff were so kind and went above and beyond to make sure my daughter enjoyed her swim. The pool is the perfect size and temperature and the s... Read more

I took my 5 year old to the disabled swim and we had a great experience - the staff were so kind and went above and beyond to make sure my daughter enjoyed her swim. The pool is the perfect size and temperature and the sensory lights are lovely.

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Urban cohort
Mar 2025

Took our 9 week old baby here for his first swimming experience and he loved it. The sensory lights were a lovely addition. Very friendly and helpful staff. Will for sure be making this a weekly visit.

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jeff williams
Apr 2026

Nice pool, lack of changing rooms and parking limited

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Chantalle Goff
Oct 2024
Really upset with my experience today at Blue Wave very upset . Both my two children started swimming lessons at hartsdown due to one being SEN and not coping great in the big pool I was recommended to Blue Wave which w... Read more

Really upset with my experience today at Blue Wave very upset . Both my two children started swimming lessons at hartsdown due to one being SEN and not coping great in the big pool I was recommended to Blue Wave which was a lot smaller and My Sen Son Loved the pool warm and clean and his teacher was amazing with him and his needs. Other hand my other son had his swimming lesson on a different day which he enjoyed but the life guard came over and told me my sen child could not play his games on his tablet pool side and to put it away. I understand for privacy reason but I explained he cannot concentrate for periods of time and I wanted to watch my other child swim. Advised rules are rules. I was offered to sit outside with him so he could play on his device which left me in a very difficult situation because I couldn’t and didn’t want to leave my other son inside not being watched especially on his first swim session at this swim school and being 5 years old. I spent the whole 30 minutes trying to keep my sen child occupied which was not easy and was not able to watch my other child swim, unfortunately now had to pull my child from the class. Very upset and a very hard experience for me

Location
Victoria Rd, Margate CT9 1NA, UK
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